Ratings & Reviews

Overall Rating

4(17 reviews)100% of customers recommend this property

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Resident Reviews

Its a wonderful starter place that's close to campussubmitted by Nicholas B. - |Recommended: YesIts a nice place to live with moderate rent and the insides are all pretty nice and layout is good and functional. The only real cons that are big is not enough trash pick ups so trash overfills the dumpster. The best thing overall is the people at the main office because as moving is they were very helpful and answered all my questions.
response from property -Hi Nicholas, Thank you for taking the time to let us know how we are doing. We really value resident input on what we can improve. I apologize for the dumpsters being in the state that they were the last week and a half. Our winch for our dump truck broke and unfortunately we had to wait for the new one to arrive which was delayed by the foot of snow that we received. Everything should be back in working order now. If you continue to be displeased with the dumpsters please feel free to reach out to me and I will do my best to figure out a solution to the problem. Thank you for choosing to call University Park home. Warmest Regards, Graycee Hanna- Community Manager
Great started placesubmitted by Cassidy B. - |Recommended: YesThis complex is a great starter apartment but you can hear your neighbors if you stand anywhere near a wall and if you live on the first floor you will hear every step the people above you take. The location is great and parking is never really a problem. During winter the complex doesn't really keep up with plowing the parking lot. The office staff are great and friendly and super helpful.
response from property -Hi Cassidy, Thank you for taking the time to leave us a review. Your satisfaction is of the utmost importance to us. I know that this last week and half has been difficult with the foot of snow we received. Please feel free to reach out to me personally at graycee.hanna@universitypark.place or at 509-962-5501 if you feel like we are not addressing a situation to the extent that we should be, or if you are having a difficult time with noisy neighbors. I would love to help come up with a solution. We appreciate your residency at University Park and Place Apartments! Warmest Regards, Graycee Hanna- Community Manager
Overall Reviewsubmitted by Jeryn L. - |Recommended: YesQuiet area filled with nice neighbors who always help when in need.
response from property -Hi Jeryn, Thank you for taking the time to let us know how we are doing. We are happy to hear that you like living here! Please always feel free to reach out if you need anything. We would love to help in any way that we can! Warmest Regards, Graycee Hanna- Community Manager
It's nicesubmitted by Zachary O. - |Recommended: YesIt's nice
response from property -Hi Zachary, I'm very happy to hear that you enjoy living at our beautiful property. Please don't hesitate reaching out if you ever need help with anything. Warmest Regards, Graycee Hanna- Community Manager
Goodsubmitted by NISSER A. - |Recommended: Yesgood
response from property -Hi Nisser, Thank you for taking the time to let us know how we are doing. Please always feel free to let us know if there is anything that we can do for you. Warmest Regards, Graycee Hanna- Community Manager
University Parksubmitted by Cassandra W. - |Recommended: YesThe exterior could use a little TLC in places. Designated parking would be nice sometimes it is hard to find a parking spot near my place. And maybe just a suggestion garbage twice a week.
response from property -Hi Cassandra, Thank you for taking the time out of your day to let us know how we are doing. We always look forward to hearing what we can do to better serve our residents. We normally take the dumpsters once a week unless there is more waste than usual during a specific week. We will make sure to keep an eye on the dumpster near your home. I hope that you continue to enjoy your new home! Warmest Regards, Graycee Hanna- Community Manager
Super nicesubmitted by Trey B. - |Recommended: Yesgreat place
response from property -Hi Trey, Thank you for taking the time to let us know how we are doing. I'm happy that you are enjoying your time here! We look forward to serving you more in the future. Warmest Regards, Graycee Hanna- Community Manager
Kitchen is small but everything else is good.submitted by Steven C. - |Recommended: YesThis place is very nice and cozy. However, the kitchen is pretty small but other than that it is a really nice place to live
response from property -Hi Steven, Thank you for taking the time out of your day to let us know how we are doing. We are thrilled that you enjoy living here and love getting feed back on what we can improve. Please feel free to reach out to me by stopping by the office or emailing me at graycee.hanna@universitypark.place with any issues that may arise. I would love to help in any way that I can! Warmest Regards, Graycee Hanna- Community Manager
Overall pretty decentsubmitted by Kayla H. - |Recommended: YesIts cozy enough for a couple people to stay in. Everything functions fairly well and when an issue occurs the staff is usually pretty quick to fix the issue. If anything the neighbors can be a bit rowdy at times after 10 pm, but that all just depends on who is living around you.
response from property -Hi Kayla, Thank you for taking the time to leave us a review. I'm very happy that you have enjoyed living here! Please feel free to reach out to me at 509-962-5501 about any issues you may be experiencing. I would love to help in any way I can. Warmest Regards, Graycee Hanna- Community Manager
Average place for too high pricesubmitted by Eric L. - |Recommended: YesAverage apartments. Rent always goes up and overall upkeep and grounds maintenance goes down. When price was fair it wasn’t bad. Way too expensive for a decent place.
response from property -Hi Eric, Thank you for your feedback. We are always looking for ways to improve our property for our residents. Please feel free to reach out to me personally with any concerns that you have about our grounds. I would love to address them for you. I can be reached at graycee.hanna@universitypark.place, 509-962-5501, or by stopping by the office during our business hours (9 AM- 6 PM Monday- Friday). Warmest Regards, Graycee Hanna Community Manager
Pleasant Propertysubmitted by Lyndsey H. - |Recommended: YesIt is a nice community that is fairly affordable.
response from property -Hi Lyndsey, Thank you so much for taking the time to let us know how we are doing. We are very happy to hear that you enjoy living here. Please feel free to reach out to me at graycee.hanna@universitypark.place if there is anything that you feel like we can improve on. We love resident input and are always striving to do better. Warmest Regards, Graycee Hanna Community Manager
Great place to livesubmitted by Benjamin R. - |Recommended: YesAlways been accommodating and friendly.
response from property -Hi Benjamin, Thank you so much for your kind review. We love having you as a resident and look forward to further serving you in the future. Warmest Regards, Graycee Hanna Community Manager
Charming complexsubmitted by Katie C. - |Recommended: YesIt's a cute area, with friendly and supportive staff. The pet areas are convenient, and the grass is appreciated. There are a playground and volleyball net set up in the middle of Parks. I wish parking requirements followed the contract and were enforced, where each resident parks in their assigned lot ONLY. Also think it would be good to proofread the contract, as there is quite a bit of contradiction. Another note, I think it would be fair to have the attached fenced patios, in Parks, be equal size or alter the upcharge to be appropriately proportionate to the size allowed to that unit. Communications with staff are not the best unless you go in face to face, or catch them over the phone. In general, it is a very comfortable place to live, I would recommend this facility to friends.
response from property -Thank you for your feedback! We're so glad you have enjoyed our community, and we appreciate your helpful feedback. We are always looking for ways to exceed our residents' expectations, and we are working on improvements in the areas you mentioned. Thank you for being a great resident! Sincerely, University Park & Place
Great apartment for CWU students submitted by Ormacinda W. - |Recommended: YesIt's a great place for CWU students - close to campus and decent quality for the price. The noise isn't too bad, but it really depends on your neighbors. First floor apartments can hear pretty much everything from the second floor, especially at night. If you have kids, you might not want to live here because of the noise. The landscaping was much better under the previous landscaping contract. Last year, much of the grass was replaced with mulch or rocks, so even though it's technically dog friendly, it can be difficult to find a place to take them out. Many of the residents do not clean up after their dogs, so there is poop everywhere- in the grass, rocks, mulch, and even on the sidewalks and parking lot. If the management isn't going to hold residents responsible for cleaning up pet waste, then they should at least hire someone to clean it up. The staff are usually friendly and helpful, but they tend to give very short notices on planned projects or policy changes. Overall, it's not at all a bad place to live, but your experience will likely depend on your situation. A college student would probably love living here, but a family may not like it much.
response from property -Thanks for providing this feedback! We're working to improve these areas you mentioned, and we are always happy to discuss additional ways we can make your time with us more comfortable. Thank you for being a great resident! Sincerely, University Park & Place
Great place to live.submitted by Lindsay E. - |Recommended: YesOverall, I have enjoyed living in this complex. The staff have always been helpful and friendly. The appliances molding are a bit outdated but all work just fine. Good location for CWU students.
response from property -Thank you for your feedback! We're so glad you enjoy living in our community and the convenience of our location.

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