Ratings & Reviews

Overall Rating

4
(62 reviews)
95.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Austin M. - |Recommended: YesOverall a pretty great experience — Id say compared to other places, this is top of the line. I really enjoy living here. there are some little things that are kind of annoying such as, the shower doesn't drain very well so when I shower it fills the bathtub with water and when things that need to get fixed, they get fixed but its not a permanent fix. Theres also no locks on the bathrooms and the main door lock is sometimes hard to lock and unlock. We fixed it with some WD-40
response from property -Hi Austin, I am thrilled to hear that you enjoy living here! Please don't hesitate putting in a maintenance request if you are experiencing any issues within your home. If you have any questions about this please feel free to reach out to me directly at 509-656-4647. Warmest Regards, Graycee Hanna- Community Manager
submitted by Noah T. - |Recommended: YesGreat place off campus — That its a nice place with friendly staff
response from property -Hi Noah, Thank you for taking the time to let us know how we are doing. I'm thrilled to see that you enjoy living with us! Please feel free to reach out if you ever have issues with noise as we would love to help you find a solution. Warmest Regards, Graycee Hanna- Community Manager
submitted by Andrew W. - |Recommended: YesA-Okay — The staff are really just the best.
response from property -Hi Andrew, Thank you for taking time out of your day to let us know how we are doing. Please do not hesitate reaching out if there is ever anything we can do to make your experience with us even better. We are here to help in any way we can! Warmest Regards, Graycee Hanna- Community Manager
submitted by Peyton B. - |Recommended: YesIt is very nice — Very nice apartments in place
response from property -Hi Peyton, Thank you for letting us know how we are doing. We are thrilled that you have chosen to call University Park and Place home! Please let us know if there is ever anything we can do to make your experience even better. Warmest Regards, Graycee Hanna- Community Manager
submitted by Alina T. - |Recommended: YesI like the property. Very nice and quiet. — Nice and quiet with a close walk to campus.
response from property -Hi Alina, Thank you for letting us know how we are doing as we always strive to do better for our residents. Please don't hesitate to reach out if you are ever having issues with noise as we would love to help find a solution. Warmest Regards, Graycee Hanna- Community Manager
submitted by Kenneth C. - |Recommended: YesSo far, it’s exceeded expectations — One of the best college apartments we could’ve wished for, no major problems, apartments are a good size and exactly what we needed
response from property -Hi Kenneth, I am thrilled to hear that you are so happy with your new home! If there is ever anything we can do to make your experience even better please do not hesitate to reach out. We would love to help in any way we can! Warmest Regards, Graycee Hanna- Community Manager
submitted by Janie M. - |Recommended: YesI love it — The community of people seem super nice and everything is so close to your unit
response from property -Hi Janie, Thank you for your kind words. Please reach out if there is ever anything we can do for you, and welcome to University Park and Place Apartments. We are thrilled to have you here! Warmest Regards, Graycee Hanna- Community Manager
submitted by Natasha C. - |Recommended: YesVery nice apartments, close to campus — The apartments are really nice and spacious. There are a couple of small downsides such as our bedroom door not wanting to stay closed because of a loose knob but overall, there isn't much to complain about. Neighbors can't be heard inside their houses which is a great plus I also love seeing all the dogs in the complex They all look so sweet.
response from property -Hi Natasha, Thank you for your kind words. We also love seeing our four-legged residents around on our pet-friendly property. If you are still experiencing issues with your bedroom door please give us a call at 509-962-5501 so we can put in a maintenance request to get it fixed for you. Warmest Regards, Graycee Hanna- Community Manager
submitted by Madeline W. - |Recommended: YesGreat, friendly staff but parking could be better — The apartments are really nice and fairly priced with how close they are to campus. The parking could be better, however. Assigned parking spaces would be nice for residents. When neighbors have 5-6 cars, parking can be a nightmare.
response from property -Hi Madeline, Thank you for taking the time to let us know how we are doing. I'm happy to hear that you enjoy living at University Park and Place! Please reach out at 509-962-5501 if you continue to experience issues with parking as we would love to help find a solution. We only allow 1 vehicle per resident. Warmest Regards, Graycee Hanna- Community Manager
submitted by Loca O. - |Recommended: YesOkayness — Peace
response from property -Hi Loca, Thank you for your kind review. Please reach out if there is anything we can do to make your experience better. We would love to help in any way we can! Warmest Regards, Graycee Hanna- Community Manager
submitted by Sufyan K. - |Recommended: YesGreat Experience — Great place to live especially for students. Campus is very close and walkable. Property is neat and property staff is very friendly.
response from property -Hi Sufyan, Thank you for your kind review! Please reach out if there is ever anything we can do to help make your experience with us even better! Warmest Regards, Graycee Hanna- Community Manager
submitted by Jacqueline S. - |Recommended: YesIts a great place to live — It a very nice and peaceful place. Never had issues with noise from others. It felt safe and the location is convenient.
response from property -Hi Jacqueline, Thank you for your kind review. I am very happy to hear that you enjoy living here. Please let us know if there is ever anything we can do to help improve your experience. We would love to help in any way that we can! Warmest Regards, Graycee Hanna- Community Manager
submitted by Cassidy M. - |Recommended: YesThe location of the property is great and very convenient. — Living here has been pleasant.
response from property -Hi Cassidy, It brings me so much joy to hear that you enjoy living with us. Please feel free to reach out if there is ever anything we can do to help make your experience even better. Warmest Regards, Graycee Hanna- Community Manager
submitted by Kyle B. - |Recommended: YesIts been pretty chill living here — It is pretty laid back and rent is reasonable.
response from property -Hi Kyle, I'm happy to hear that you enjoy living with us. Please reach out if there is anything we can do to make your experience at University Park and Place even better. Warmest Regards, Graycee Hanna- Community Manager
submitted by Lacey H. - |Recommended: YesGreat Place — It is nice clean property, easy to contact staff if you have any issues. Friendly staff that is helpful with any problems and very kind to work with if there are any issues. Living here during Covid they went above and beyond to assist.
response from property -Hi Lacey, I am very happy to hear your experience with us has been so positive. We are happy to be help out in any way that we can! Warmest Regards, Graycee Hanna- Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "University Park & Place", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "University Park & Place", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose